The Royal Sonesta Chicago Downtown

“Stay somewhere else”

The website photos make the rooms look glamorous, but they are actually quite unattractive. The pictures are misleading. The elevators are extremely dark, like walking into a cave, and you wait a very long time for them to arrive and for the ride. There are only two elevators. While a man might feel okay staying here, I would not advise a woman to stay, especially because of the dark elevators. It is way overpriced for what you get. My room wasn't ready when I arrived, even though it was around 4:30 pm, after the official check-in time, and I had to wait in the tiny lobby for a while. Many other people were also waiting for rooms, which alone shows a problem. Although the location is convenient, I recommend staying elsewhere. I am a 61-year-old professional who knows good from bad, and this is not good.

A visitor · Over a year ago

“Blah!”

I stayed there last year during the New Year's holiday. The lobby was extremely hot. The elevators took up to 30 minutes. There was leftover food in the refrigerator from the previous guest. Also, the cleaning staff only cleaned half of the room.

A guest · Over a year ago

“Little Jewel”

I stayed there for a weekend. It was wonderful.

A recent visitor · Over a year ago